Get In Touch
We're here to help. Reach out for support, business inquiries,
or to report a grievance — we respond within 30 days.
Email Support
For technical support, billing queries, and general assistance.
support@cortinainfinity.comGrievance Officer
As per IT Rules 2021 (India), all grievances are handled by our designated officer.
Raj Kiran Sharma
Director, Lexcore Enterprises Pvt. Ltd.
Sherghati, Gaya, Bihar 824211, India
Company Details
Lexcore Enterprises Private Limited
CIN: U70109BR2022PTC059548
GSTIN: 10AAFCL1403J1Z5
C/o Sri Raj Kiran Sharma,
Munshi Tola, Sherghati,
Gaya, Bihar 824211, India
Response Time
Support requests: 24–48 hours
Grievances (IT Rules): within 30 days
Business partnerships: 3–5 business days
Send Us a Message
◈ INDIA USERS: This contact form serves as the official channel for grievance redressal under Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. All grievances will be acknowledged within 24 hours and resolved within 30 days.
Frequently Asked
How do refunds work?
Wallet top-ups are non-refundable once used for generation. Unused credits may be eligible for refund within 7 days of purchase. See our Refund Policy.
Is my data used for training?
No. We have a strict No Training on User Data policy. Your prompts and outputs are never used to train any AI model. See our Data Policy.
I can't log in to my account
Use the "Forgot Password" option on the login page. If the issue persists, email us with your registered email address and we'll resolve it within 24 hours.
How do I report harmful content?
Use the contact form above with category "Grievance (IT Rules 2021)" or email us directly. All reports are reviewed within 24 hours and acted upon per our Moderation Policy.