Privacy Policy

Bhakti · Last updated 15 September 2026

1. What we collect

2. Why we treat this as sensitive data

Your devotional practice, deity preferences, and questions to AI Guru Saheb can reveal your religious beliefs — a sensitive personal-data category under India's Digital Personal Data Protection (DPDP) Act, 2023. We collect only what a given feature needs to function, we do not sell this data, and we do not use it to build advertising profiles for third parties.

3. AI processing

Messages you send to AI Guru Saheb, your Rashi name, and your Sandesh mood are sent server-side to a large-language-model provider to generate a response — we do not send your account email or payment details to the AI provider. See our AI & Religious Content Disclaimer for how this content is generated and its limits.

4. How we use your data

To operate core features, process payments, respond to support requests, improve the App, and meet legal obligations (e.g. tax records for payments).

5. Who we share it with

Razorpay (for transactions only), our AI provider (for the specific message you send), and our hosting/database providers. We do not sell personal data. We may disclose data if legally required by an Indian court or authority.

6. Your rights

Under the DPDP Act, you can request access to, correction of, or erasure of your personal data. Profile's "Reset local data" clears this device's copy immediately; to also delete your account and its server-stored devotional-practice/subscription data, write to us at the address in §11 and we will action it within a reasonable time.

7. Data retention

We keep account and practice data for as long as your account is active, plus a reasonable period after deletion for backups and legal/tax records, then delete it.

8. Children

The App is not directed at children under 13. If you believe a child has created an account, contact us and we will remove it.

9. Security

We use industry-standard measures to protect your data, but no system is 100% secure.

10. Changes to this Policy

We may update this Policy as the App evolves. Material changes will be flagged in-app.

11. Contact / Grievance Officer

For privacy requests, data access/correction/erasure, or any grievance about how we handle your data (per the DPDP Act, 2023 and the IT Rules, 2021), write to support@cortinainfinity.com.